Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diana Compton

Diana Compton

September 18, 2024

5  out of  5
rating by Diana Compton
"What an awesome office , Conner helped me get my last name changed on my documents and he also gave me a quote on my Toyota..... called back in to add the Toyota to the policy and Conner was out of the office but do to the notes he had left, Mason was able to pick up where he left off and got everything done very quickly.... Thanks guys for making everything so easy !!"
Profile photo of Jenny Fletcher

Jenny Fletcher

September 4, 2024

5  out of  5
rating by Jenny Fletcher
"He’s a great guy !! Always willing to help ..and know his job well !!! Glad to have him as my agent !! Go….. Zach From State Farm !!"
Profile photo of Allyson Poe

Allyson Poe

September 4, 2024

5  out of  5
rating by Allyson Poe
"Great experience with Zac Lively."
Profile photo of Felecia Perea

Felecia Perea

August 14, 2024

5  out of  5
rating by Felecia Perea
"First let me say that Zack and Erin are fabulous at this location. I had some issues with signing up at a different office in the beginning because of someone retiring and paperwork was never sent to me. When my policy was transferred to Rick Bailey's office I was not happy until Zack asked me to give them a change. They deserved it! Then confusion with the claims department and a company that went out of business or changed names left me again wondering if I made a mistake. I sent an email to the office explaining that I was not happy and was contacted within 5 minutes. Erin called me, she listened and less than 24-hours later all issues have been solved. This office is hands down fabulous at customer service, just talk to them. Oh, and my car insurance and renters insurance together literally costs 1/4 of what GEICO/Assurant was costing me!!! Truly 1/4 of the costs."
Profile photo of Lashanda Ryan

Lashanda Ryan

July 18, 2024

5  out of  5
rating by Lashanda Ryan
"Really helped us through. Answered all of our questions and didn’t hesitate to make sure we were taken care of."
Profile photo of Austin Ryan

Austin Ryan

July 18, 2024

5  out of  5
rating by Austin Ryan
"Great group of people."
Profile photo of Jessica Greaser

Jessica Greaser

June 29, 2024

5  out of  5
rating by Jessica Greaser
"Wonderful experience with them. They helped us save a bunch on our insurance by switching to them."
Profile photo of James Starcher

James Starcher

June 18, 2024

5  out of  5
rating by James Starcher
"Not only have you guys saved me a boat load of money each month, customer service is 110% on point. Easy payment options, great communication, friendly representatives. Everyone is very helpful and always seem to be eager to help. Thank you for making insurance EASY!...."
Profile photo of Heather Clark

Heather Clark

June 3, 2024

4  out of  5
rating by Heather Clark
"Very caring and kind people who work here! I recommend them to anyone who wants to find great help with insurance"
Profile photo of Jason Munro

Jason Munro

April 12, 2024

5  out of  5
rating by Jason Munro
"They take very good care of you cleaned up all the mistakes that previous agent made."
Profile photo of Lewis Georges

Lewis Georges

April 3, 2024

5  out of  5
rating by Lewis Georges
"I liked the way they handled my quote and after sale service."
Profile photo of Sarah Parrish

Sarah Parrish

March 29, 2024

5  out of  5
rating by Sarah Parrish
"We recently switched our insurance to State Farm and with help from Connor it was an easy and stress free process! My family is saving money and we are extremely satisfied with our experience and service so far."
Profile photo of Sidney Starn

Sidney Starn

March 27, 2024

5  out of  5
rating by Sidney Starn
"Wonderful experience and great customer service. Austin was professional, friendly, and helpful. We were able to switch our insurances at a great price, without sacrificing quality!"
Profile photo of Angela Derreberry

Angela Derreberry

March 20, 2024

5  out of  5
rating by Angela Derreberry
"Great experience with Rick Bailey Insurance Zac is so friendly and easy to work with. He always gets in touch with me quickly when I need something and is so easy to work with. Highly recommend"
Profile photo of Donna Townsend

Donna Townsend

March 14, 2024

5  out of  5
rating by Donna Townsend
"I absolutely love dealing with this company! They're very quick to return my calls and the rates are very reasonable. They are also extremely friendly. I highly recommend this company for people who want inexpensive insurance."
Profile photo of Lesly Brown

Lesly Brown

March 6, 2024

5  out of  5
rating by Lesly Brown
"My agent Ashlyn has been an invaluable human resource for my months long new vehicle search. She's been patient and understanding even if I changed my vehicle choice several times a day. She is professionalism excellence."
We responded:
"Thanks for the GREAT review!!!"
Profile photo of Don Neal

Don Neal

February 29, 2024

5  out of  5
rating by Don Neal
"Connor made buying insurance simple and easy. He was very knowledgeable, energetic and enthusiastic about State Farm and the products they sell."
Profile photo of Micah Carlson

Micah Carlson

February 29, 2024

5  out of  5
rating by Micah Carlson
"Connor Neal was super friendly, and helped save my family hundreds of dollars when we switched our car insurance!"
Profile photo of Ryker Rivera

Ryker Rivera

February 29, 2024

5  out of  5
rating by Ryker Rivera
"Great team of people and very helpful!"
Profile photo of Juice Hannah

Juice Hannah

January 31, 2024

5  out of  5
rating by Juice Hannah
"Thank you delena fantastic rates"
We responded:
"Thanks! Delena does a great job for all of our policyholders!"
Profile photo of Kane Spencer

Kane Spencer

January 31, 2024

5  out of  5
rating by Kane Spencer
"Delena was very helpful 👍"
We responded:
"Delena does a fantastic job. She cares about our customers!"
Profile photo of Melinda Yost

Melinda Yost

January 19, 2024

5  out of  5
rating by Melinda Yost
"Mason has gone above and beyond to meet all of our family’s needs. This office treats you like family. ❤️"
We responded:
"Thanks Melinda! Mason takes pride in making sure our customers understand the coverage they buy!"
Profile photo of Randy Clayton

Randy Clayton

January 18, 2024

5  out of  5
rating by Randy Clayton
"Agent Connor was truly a champion. Expedited a policy to my new vehicle in a quick and money saving fashion. He and State Farm have given me a sense of security with my new ride. Saved me money on my policy, also. Wonderful individual!!"
We responded:
"Hey Randy, Thanks for the great review. Connor is great at what he does. "
Profile photo of Shellie Oldaker

Shellie Oldaker

January 16, 2024

5  out of  5
rating by Shellie Oldaker
"Erin Bailey at State Farm provided us with excellent customer service. She was very helpful as are all the employees at State Farm!"
We responded:
"Thanks Shellie! Erin and I both appreciate the great review."
Profile photo of Mary

Mary

January 11, 2024

5  out of  5
rating by Mary
"Mason was the nicest most personable man I've ever had the pleasure of speaking with. He solved with great kindness and knowledge the questions to my home, vehicle and life insurance policies. He was concerned and helpful with the Best Insurance and Best rates! He deserves the very best I can say about a man that talks like a friend! Needless to say I have a "Best Friend" for life in the insurance business! Thank You Mason! I shall always stay with State Farm because they are #1 with me."
We responded:
"Thanks Mary. We appreciate your comments and your business."