State Farm® Insurance Agent Rick Bailey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connie West
November 3, 2025
"I call Agent Rick Bailey's office on the 3rd of each month to pay my bill, everyone is so nice and very helpful to me. This is why I continue dealing with this office."
Alicia Moore
October 22, 2025
"Ryan is the kind of Insurance Account Specialist everyone wishes they had! If I could give more than 5 stars, I absolutely would. Ryan at Rick Bailey State Farm is hands-down one of the most helpful, professional, and genuinely kind people I’ve ever worked with. He doesn’t just do his job — he owns it. Whether it’s answering questions, adjusting policies, or helping me understand all the fine print, Ryan always goes above and beyond. He makes the process easy, stress-free, and actually enjoyable — which says a lot when it comes to insurance! You can tell he truly cares about his clients and takes pride in making sure everything is done right. Ryan is knowledgeable, dependable, and just flat-out great at what he does. Rick Bailey State Farm = unmatched service. Ryan = absolute rockstar."
"Thanks Alicia! Ryan does a wonderful job with his customers! We appreciate your kind words and your business."
Kelly Carpenter
October 22, 2025
"Brandon was wonderful. Very helpful and saved me money. He took his time and explained everything to me. I appreciate it! Also, I spoke with Karissa and she helped me with addition things with my account. Everyone has been so helpful and friendly."
"Thank you Kelly! Our Agency prides itself on our customer service throughout your time with us!"
j bragg
October 21, 2025
"Spoke with Carlos concerning potential changes to my auto insurance. He was very knowledgeable and courteous and offered great tips about appropriate coverage and ways to save on insurance. We've been long time customers of State Farm - Rick Bailey and the great service continues."
"Thanks for the awesome review! Customers like you make it easy! Glad we could help!"
Jasmine Howell
October 21, 2025
"Austin was the best, he helped me set up my 2 autos and life insurance! Very friendly and explained everything to me"
"Thanks for the 5 star review Jasmine! Austin is great at explaining the benefits of being insured with the Bailey Agency!"
Angela Simms
October 1, 2025
"Austin was friendly and a joy to work with. Effective and efficient, had my policies up and active in no time at all, with no fuss!"
"Thanks Angela! We appreciate the great review and feedback on how easy we are to work with....Thanks again!"
Janna Lee
October 1, 2025
"Thanks for the wonderful conversation regarding my life insurance. It was nice to have someone in this day and age to connect with something that is hard to understand at first. You made it really more simplified Brandon Lantz. Such a kind Soul. You definitely have me thinking on what to do next for my future. Have a great day Brandon and everyone at Rick Bailey's State Farm Insurance Company."
"Jana....We appreciate your kind words. Brandon works hard to make sure everyone gets true value for their insurance dollar."
Jake Kyle
September 25, 2025
"Austin was a great help. Thank you guys."
"Thanks Jake for the kind review! "
April Bostic
September 25, 2025
"Chris was great! She took her time to help me with car and life insurance policy. She treated me with kindness and was very professionally. Thank you"
"Chris is our glue! Thank you April for noticing her efforts to earn your trust!"
Rudor Hove
September 17, 2025
"Spoke to Carlos, he was informative, responsive and professional. We ended up with a deal that saved me a few hundred bucks. I highly recommend."
"Thanks Rudor...Carlos loves saving customers money!"
Marissa M
September 12, 2025
"Carlos is very helpful and friendly always willing to help explain things. Thank you"
"Thanks Marissa for your review. "
Natalie Casdorph
September 12, 2025
"Started with state farm, went with to others and ended with state farm! Thanks Carlos and Rick Bailey family for being there when my family needs you!💗"
"Thank you Natalie for your kind words. Carlos takes pride in taking care of our customers."
stephen nagy
August 8, 2025
"My Insurance Agent Carlos is the greatest guy on earth, he is so caring and kind and humble when he speaks to me, he helps me get through my problems and in turn it helps with my anxiety! I just love him like a brother! I would recommend State Farm insurance to my friends and family and neighbors if they needed, and especially refer them to Carlos my Man!"
"Thank you Steven! We appreciate your awesome review and agree Carlos works hard to match value for your insurance dollar!"
Emily Ruschak
August 5, 2025
"Spoke with Carlos Martinez and even though we did not end up with a deal, he was extremely responsive, kind, and understanding. He continued to follow-up and always made sure I had all the information necessary to make the best educated decision that was best for my situation and family. He will certainly be at the top of my list to contact again down the road should something change, but honestly he did have the best auto insurance deal it was only the homeowners causing us not to commit. For auto, highly recommend and Carlos is your guy! Thanks for everything, Carlos!"
"Thanks Emily...Hopefully we can earn your business in the near future!"
Sean Taylor
July 31, 2025
"Great agency. Helped me save some cash and did it with great custome service."
"Hey Sean thanks for the review! Glad we could save you some $$$, more proud that we provided great customer service!"
JEANNIE EARP
July 28, 2025
"Spoke to Carlos Martinez this morning and ended up doing the deal. I talked to him for a hour or more I switched Insurance companies after years and it was almost half price and so easy to do. Carlos was wonderful to talk to explained everything He was friendly and had a great personality. Mr.Martinez was the only person out of 40 people who tried to call me, he took the time to leave me a voicemail and after speaking with him in person he got my business. I’m gonna love doing business with State Farm any of my friends, Please call Carlos if you want the chance to get a cheaper price or a company you can trust."
"Thanks Jeannie Carlos does a great job with our new customers!"
Kaitlyn Wilson
July 25, 2025
"I had a great experience working with Austin! Super friendly, easy to talk to, and made the whole insurance process really simple. He answered all my questions and helped me get the coverage I needed without any stress. Definitely recommend if you’re looking for someone who actually cares and makes things easy!"
"Thanks Kaitlyn....Austin has great experience and truly looks for solutions for our customers! "
Mona Azoury
July 2, 2025
"People are friendly and respectful to you too. I love 😍"
"Thank you Mona, we appreciate your review!!"
Brent Williams
June 18, 2025
"I had Progressive auto insurance, but to bundle with my home insurance, the cost was just too high. I contacted Carlos Martinez at Rick Bailey’s office and IMMEDIATELY added him as my new insurance agent. He was very thorough, I’m talking 3 phone calls, 2.5 hours, making sure everything was correct on both sides. My auto insurance was cut by $186 monthly, ($1700) premium and home owner insurance at $1100. Fantastic work, guys! Thank you Carlos!"
"That's great to hear Brent! Carlos does a great job in helping our customers get the most value for their insurance dollar!"
John Duncan
May 31, 2025
"Zac is always a pleasure to work with, responds quick and significantly beats any competitor. I recommend this team to anyone looking for insurance, whether just starting out or just looking to switch."
"Thanks John for the great review and recommendation! Zac prides himself on taking care of our customers!"
Miranda Twigg
May 30, 2025
"Zac is such a great help! He helped us bundle our home, life, and auto policies and was very informative during the whole process to allow us to explore all of our options. Greatly recommend!"
"Thank you Miranda! Customers like you make it easy."
Michelle Efaw
May 21, 2025
"I have been dreading adding my 17 year old son onto our insurance. I can honestly say that the quotes I received from State Farm are definitely the lowest around. The gentleman I spoke with was so professional and attentive to my questions and concerns. I highly recommend State Farm for all your insurance needs!!!!"
"We hear ya Michelle...adding a teen driver is a stressful time for most parents. Good thing is we are specialists in making this an easier time for everyone! Thank you for the kind review!"
theresa workman
May 12, 2025
"We called State Farm Carlos was Awesome he helped me with my questions and did everything he could do to me and he was kind ,helpful and very nice"
"Thank you Theresa! Glad that we could take care of your insurance needs!"
Adrianna Floyd
May 9, 2025
"thank you connor for all you help today!!"
"Thank you for the wonderful review. "
Hunter Rhodes
May 9, 2025
"connor was very helpful getting my insurance policy started. thank you connor"