
State Farm® Insurance Agent Rick Bailey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
TERRI LIVENGOOD
March 27, 2025
"I’ve just gotta say, I was absolutely dreading insurance shopping, but since my rates with the current insurance company jumped $41.00 on the month, I figured it was time to look around. I got hooked up with Mason and he done a fantastic job at explaining the different options and answering all of my questions….there were many. He was very knowledgeable and kind and able to provide me with a much, much lower quote for the vehicles and H-D motorcycle……I was shocked by the rate difference, to be completely honest. Great Work Mason!!!"
Emerson Thompson
March 21, 2025
"Erin is awesome! She insured several 100k plus sports cars for me. I wouldn’t want any other insurance company handling my vehicles. Highly recommend."
Sydney Kovach
March 19, 2025
"I have had an outstanding experience with Carlos at State Farm! From the beginning, Carlos was knowledgable, professional, and incredibly helpful! Carlos took the time to explain all my options, answered all my questions with patience, and made sure I fully understood my policy before making any decisions. Carlos customer service made this a stress free process and showed that he genuinely cared about getting me the best protection at the most affordable rate. Highly recommend!!!"
Wendy Longwell
March 10, 2025
"I discussed insurance options with Carlos and I must say he was most helpful and courteous with the process. I understood perfectly what he was saying and found him to be most pleasant. State farm employees are excellent at what they do!"
Haylee Miller
March 6, 2025
"Quick response, very professional polite staff, big savings for same coverage I had. Mason was awesome!"
Jordan Sermo
February 28, 2025
"Seriously can’t thank Zac enough for all of his help! From car insurance to moving states, he has made it all such a breeze and stress free! Always so quick to reply and help out when needed! Always recommend! (:"
Jessica McHenry
February 27, 2025
"The best customer service around! The office staff are all amazing and truly care! They go above and beyond to take care of you!"
Tina Woodring
February 26, 2025
"Mason is awesome!! he helped me tremendously when I was in need of insurance. cheapest rate I could find . thank you Mason!"
Cristina Pastuch
February 21, 2025
"Carlos was great to work with on both car insurance and my home insurance. He got me a better price, was very kind , happy to help and patient ! Highly recommend!"
Barbara Channell
February 14, 2025
"Carlos Martinez gave me a thorough review of my insurance polices. His friendliness, professionalism, and knowledge made our conversation very enjoyable. In my opinion he is a valuable asset to your office."
Melissa Middleton
February 11, 2025
"Carlos was very helpful in getting me a fast quote and some really helpful information on how to lower my premium!!"
Chris Zaleski
February 10, 2025
"Such a great Agency. I have dealt with a lot of different places, and the good folks at Rick Bailey's is by far the best! Shout out Mason who never hesitates to go above and beyond to help you!"
Shawn Thompson
February 10, 2025
"Rick's office has given me the best rates, best policies, and the best customer service that I've found to date."
Miki DeMary
February 7, 2025
"Carlos Martinez makes every interaction a personalized experience. He doesn't skip steps or rush the process. I am highly satisfied."
Jonathan Davis
February 6, 2025
"Carlos talked me through the whole process of switching my car insurance over to state farm and helped save me money in the process. Definitely recommend"
jade moore
February 3, 2025
"This is a review for Mason. I know he had a hard time from the start, because i would rather text than speak on the phone well he did perfect because i signed up and we took care of auto pay and life insurance for myself. So Mason it was great texting with you and it was nice speaking with you. Mason earned his 5 stars!"
Lynne Elkins
January 29, 2025
"ZAC got our vehicle insurance in a time sensitive issue with skill and efficiency. Maddie is an excellent addition to the team. Very responsive and extremely helpful with all paperwork, payments etc. Zac and Maddie get five stars from our personal vehicle insurance and any future needs. Great professionals! At Rick Bailey STATE FARM INSURANCE. LYNNE ELKINS"
Jasmine Downward
January 29, 2025
"Im so happy I went with State Farm, Austin Barnhart was amazing to work with, he made things so simple for me. Thank you!!"
Crystal Brown
January 23, 2025
"Best customer service around. Highly recommend Rick Bailey’s office."
"Thank you Crystal! Our team prides itself on our customer service!!!"
WVDogMa
December 31, 2024
"Always a pleasure working with Chris Ricer at Rick’s office! Chris is incredibly helpful and ever so patient! Her expert guidance always gets us through and she even continues to make us smile, too! Thank you!"
"Chris does a wonderful job! We appreciate the 5 star review!!!!"
abigail sinisi
December 17, 2024
"Mason Bailey was exceptional to work with. He was able to add a car to my policy and send me the card within the same day. State Farm has always been reliable and just a call away when I’ve needed something! Highly recommend using them for insurance needs."
"Thank you Abigail!!! We appreciate your business and the kind review! Mason loves helping out the town that he calls home!"
Jon T
November 22, 2024
"Quick and easy I had dairyland insurance and they were charging me an ungodly $200 mo for liability only and Mr Bailey got me the same auto coverage + renters insurance for $100 mo that is massive"
"Thanks Jon for the kind words! We love hearing how we saved our customers $$$ with better coverage!!"
Sue Chambers
October 25, 2024
"The gentleman I spoke to, Zach Lively, was awesome! He explained everything and answered all my questions."
"Sue, thank you for the kind words. Zac is great at what he does!"
Ada Burgoyne
October 14, 2024
"Mrs.Erin Bailey and Mr. Rick Bailey and state farm staff are great people and always helpful. Im glad I made the switch years ago."
"What kind words Ada!!!! Thank you for the compliment AND your trust in us for your insurance needs!!!"
bree sic
October 4, 2024
"I love being insured by Rick Bailey’s State Farm. I became a customer through my parents, but I have never thought about getting insurance anywhere else! Erin has been outstanding in many occurrences so and like a good neighbor, she is always there!"
"Thank you Bree!!! Insuring Marion County families over multiple generations is one of the things we are most proud of!!!"